Frequently Asked Questions

instaSpace is a marketplace where people can list, discover & book unique event spaces in Kuala Lumpur & more.

Yes Yes & Yes! Our mission is to simplify your event planning process by first selecting your preferred event space, thereafter, you can browse our additional services page to see our full list of services from Catering, Deco, Sound & Lighting, Entertainment, Performers, Furniture Rental, Custom Built & Fabrication & many more..

Absolutely not! The instaSpace platform is absolutely FREE for all of you to use anytime and anywhere.

Below are a few key points why you should take advantage of instaSpace’s booking platform:

1. Cheaper than the market rate. This is because instaSpace is able to commit to bulk order and bookings to venue owners, therefore, we are able to extend some our discounts to our customers!

2. Independent Party. instaSpace is an independent and neutral party, therefore, our best interest lies in ensuring we only propose event venues or event services that best suits our clients requirements.

3. Our full time dedicated team of event specialist are always on the look out for unique and undiscovered spaces. Therefore, some venues featured on the instaSpace platform can only be found on instaSpace and no other platforms.

All published rental rates and amenities displayed on the instaSpace platform are the same as what the venue owners would quote. All prices and items listed on our platform for each and every venue is carefully verified with the venue owners before being uploaded onto the instaSpace platform.

In order to confirm booking for a specific event space or event service, users are required to make a 50% booking deposit upfront. This will ensure that the space or service is confirmed and blocked out on your specific event date and time. The balance 50% full payment is required to be settled in full a minimum of 2 weeks before the start of the event.

*For special payment terms on long term bookings, users are required to write in via email to hello@instaspace.my.

instaSpace accepts payment via below methods:

1. Online Bank Transfer (Preferred)
2. Credit Card (Visa, Mastercard, AMEX, etc)
3. PayPal
4. Cheque
5. Wire Transfer

There is no cost to listing your event space on instaSpace.

There is no cost to listing your services on instaSpace.

In the unfortunate event that you need to cancel your event or booking for whatever reason, any refunds will have to be carried out with accordance to the specific venues policy. In certain cases, a processing fee may be incurred for any cancellations.